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    <title>Customer Service Training All Products</title>
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    <description>All Products from Customer Service Training</description>
    <language>en-us</language>
    <generator>Fresh Store Builder</generator>
    <item>
      <title>Establishing Trust  Credibility: Pinpoint Customer Service Skill Development Training Series by Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/establishing-trust-credibility-pinpoint-customer-service-skill-development-training-series_2288_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to offer the excellent Establishing Trust & Credibility: Pinpoint Customer Service Skill Development Training Series.</p>

<p>With so many on offer right now, it is wise to have a make you can trust. The Establishing Trust & Credibility: Pinpoint Customer Service Skill Development Training Series is certainly that and will be a great buy.</p>

<p>For this great price, the Establishing Trust & Credibility: Pinpoint Customer Service Skill Development Training Series is highly recommended and is always a popular choice for many people. Majorium Business Press have provided some great touches and this means great value.</p>]]></description>
      <link>http://www.customersrvc.com/establishing-trust-credibility-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sat, 19 May 12 23:50:43 +0100</pubDate>
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      <title>I Want to Complain : An Alternative Guide to Customer Service by CreateSpace</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/i-want-to-complain-an-alternative-guide-to-customer-service_2322_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to offer the fantastic I Want to Complain : An Alternative Guide to Customer Service.</p>

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      <link>http://www.customersrvc.com/i-want-to-complain-an-alternative-guide-to-customer-service</link>
      <pubDate>Sun, 20 May 12 03:36:41 +0100</pubDate>
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    <item>
      <title>Managing Activities CDROM (Trainers' Activity Packs) from Butterworth-Heinemann</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/managing-activities-cdrom-trainers-activity-packs_2371_100.jpg" align="left" hspace="10" /><p>We are happy to present the fantastic Managing Activities CDROM (Trainers' Activity Packs).</p>

<p>With so many on offer recently, it is good to have a brand you can recognise. The Managing Activities CDROM (Trainers' Activity Packs) is certainly that and will be a perfect purchase.</p>

<p>For this reduced price, the Managing Activities CDROM (Trainers' Activity Packs) is widely recommended and is always a regular choice amongst most people. Butterworth-Heinemann have provided some nice touches and this means great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/managing-activities-cdrom-trainers-activity-packs</link>
      <pubDate>Sun, 20 May 12 16:12:10 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/managing-activities-cdrom-trainers-activity-packs</guid>
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    <item>
      <title>Be Our Guest: Perfecting the Art of Customer Service from Disney Editions</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/be-our-guest-perfecting-the-art-of-customer-service_2307_100.jpg" align="left" hspace="10" /><p>We are proud to present the fantastic Be Our Guest: Perfecting the Art of Customer Service.</p>

<p>With so many on offer right now, it is great to have a name you can trust. The Be Our Guest: Perfecting the Art of Customer Service is certainly that and will be a great buy.</p>

<p>For this price, the Be Our Guest: Perfecting the Art of Customer Service is widely respected and is a regular choice amongst most people. Disney Editions have included some excellent touches and this means good value.</p>]]></description>
      <link>http://www.customersrvc.com/be-our-guest-perfecting-the-art-of-customer-service</link>
      <pubDate>Sun, 20 May 12 04:07:51 +0100</pubDate>
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    <item>
      <title>The Big Book of Humorous Training Games (Big Book of Business Games Series) from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-big-book-of-humorous-training-games-big-book-of-business-games-series_2378_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to present the fantastic The Big Book of Humorous Training Games (Big Book of Business Games Series).</p>

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<p>For this price, the The Big Book of Humorous Training Games (Big Book of Business Games Series) comes highly recommended and is a popular choice for lots of people. McGraw-Hill have included some excellent touches and this means great value.</p>]]></description>
      <link>http://www.customersrvc.com/the-big-book-of-humorous-training-games-big-book-of-business-games-series</link>
      <pubDate>Sat, 19 May 12 23:05:27 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-big-book-of-humorous-training-games-big-book-of-business-games-series</guid>
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    <item>
      <title>The Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-gold-standard-5-leadership-principles-for-creating-a-legendary-customer-experience-courtesy-of-the-ritz-carlton-hotel-company_2291_100.jpg" align="left" hspace="10" /><p>We are delighted to stock the fantastic The Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company.</p>

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      <link>http://www.customersrvc.com/the-gold-standard-5-leadership-principles-for-creating-a-legendary-customer-experience-courtesy-of-the-ritz-carlton-hotel-company</link>
      <pubDate>Sun, 20 May 12 04:13:37 +0100</pubDate>
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    <item>
      <title>Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series) from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/perfect-phrases-for-customer-service-second-edition-perfect-phrases-series_2256_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to offer the fantastic Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series).</p>

<p>With so many available recently, it is great to have a make you can recognise. The Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series) is certainly that and will be a perfect purchase.</p>

<p>For this great price, the Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series) comes widely recommended and is always a popular choice amongst many people. McGraw-Hill have included some excellent touches and this means good value.</p>]]></description>
      <link>http://www.customersrvc.com/perfect-phrases-for-customer-service-second-edition-perfect-phrases-series</link>
      <pubDate>Sun, 20 May 12 17:08:43 +0100</pubDate>
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    <item>
      <title>What's the Secret: To Providing a World-Class Customer Experience by Wiley</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/whats-the-secret-to-providing-a-world-class-customer-experience_2309_100.jpg" align="left" hspace="10" /><p>We are proud to present the brilliant What's the Secret: To Providing a World-Class Customer Experience.</p>

<p>With so many available these days, it is great to have a make you can trust. The What's the Secret: To Providing a World-Class Customer Experience is certainly that and will be a great purchase.</p>

<p>For this reduced price, the What's the Secret: To Providing a World-Class Customer Experience comes widely recommended and is always a popular choice with most people. Wiley have included some excellent touches and this equals good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/whats-the-secret-to-providing-a-world-class-customer-experience</link>
      <pubDate>Sun, 20 May 12 16:12:10 +0100</pubDate>
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    <item>
      <title>The Big Book of Customer Service Training Games (Big Book Series) from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-big-book-of-customer-service-training-games-big-book-series_2368_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to offer the brilliant The Big Book of Customer Service Training Games (Big Book Series).</p>

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<p>For this reduced price, the The Big Book of Customer Service Training Games (Big Book Series) comes widely respected and is always a regular choice with lots of people. McGraw-Hill have provided some great touches and this means great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/the-big-book-of-customer-service-training-games-big-book-series</link>
      <pubDate>Sun, 20 May 12 16:03:38 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-big-book-of-customer-service-training-games-big-book-series</guid>
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    <item>
      <title>Customer Service Training 101: Quick and Easy Techniques That Get Great Results from AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-training-101-quick-and-easy-techniques-that-get-great-results_2252_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to stock the brilliant Customer Service Training 101: Quick and Easy Techniques That Get Great Results.</p>

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      <link>http://www.customersrvc.com/customer-service-training-101-quick-and-easy-techniques-that-get-great-results</link>
      <pubDate>Sun, 20 May 12 16:41:39 +0100</pubDate>
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    <item>
      <title>Going Above and Beyond: Reach the Pinnacle of Customer Service by Learning How to . . . Think and Act Like a Concierge from Newroad Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/going-above-and-beyond-reach-the-pinnacle-of-customer-service-by-learning-how-to-think-and-act-like-a-concierge_2327_100.jpg" align="left" hspace="10" /><p>We are proud to present the famous Going Above and Beyond: Reach the Pinnacle of Customer Service by Learning How to . . . Think and Act Like a Concierge.</p>

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      <link>http://www.customersrvc.com/going-above-and-beyond-reach-the-pinnacle-of-customer-service-by-learning-how-to-think-and-act-like-a-concierge</link>
      <pubDate>Sat, 19 May 12 21:43:09 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/going-above-and-beyond-reach-the-pinnacle-of-customer-service-by-learning-how-to-think-and-act-like-a-concierge</guid>
    </item>
    <item>
      <title>Would You Do Business With You? - How to Get, Keep,  Wow Customers - Customer Service DVD Training Video by Seminars on DVD</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/would-you-do-business-with-you-how-to-get-keep-wow-customers-customer-service-dvd-training-video_2340_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to offer the famous Would You Do Business With You? - How to Get, Keep, & Wow Customers - Customer Service DVD Training Video.</p>

<p>With so many on offer today, it is wise to have a name you can recognise. The Would You Do Business With You? - How to Get, Keep, & Wow Customers - Customer Service DVD Training Video is certainly that and will be a great purchase.</p>

<p>For this great price, the Would You Do Business With You? - How to Get, Keep, & Wow Customers - Customer Service DVD Training Video comes widely respected and is a regular choice amongst lots of people. Seminars on DVD have provided some nice touches and this results in good value.</p>]]></description>
      <link>http://www.customersrvc.com/would-you-do-business-with-you-how-to-get-keep-wow-customers-customer-service-dvd-training-video</link>
      <pubDate>Sun, 20 May 12 04:07:51 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/would-you-do-business-with-you-how-to-get-keep-wow-customers-customer-service-dvd-training-video</guid>
    </item>
    <item>
      <title>How to Talk to Customers: Create a Great Impression Every Time with MAGIC from Jossey-Bass</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/how-to-talk-to-customers-create-a-great-impression-every-time-with-magic_2337_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to stock the brilliant How to Talk to Customers: Create a Great Impression Every Time with MAGIC.</p>

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<p>For this reduced price, the How to Talk to Customers: Create a Great Impression Every Time with MAGIC comes highly respected and is always a popular choice for lots of people. Jossey-Bass have provided some great touches and this means great value.</p>]]></description>
      <link>http://www.customersrvc.com/how-to-talk-to-customers-create-a-great-impression-every-time-with-magic</link>
      <pubDate>Sat, 19 May 12 23:50:43 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/how-to-talk-to-customers-create-a-great-impression-every-time-with-magic</guid>
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    <item>
      <title>Zingerman's Guide to Giving Great Service by Hyperion</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/zingermans-guide-to-giving-great-service_2335_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to stock the excellent Zingerman's Guide to Giving Great Service.</p>

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      <link>http://www.customersrvc.com/zingermans-guide-to-giving-great-service</link>
      <pubDate>Sat, 19 May 12 23:50:43 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/zingermans-guide-to-giving-great-service</guid>
    </item>
    <item>
      <title>Customer Service From the Heart - How to Genuinely Serve Others at the Highest Level Possible - Business Training DVD Video by Seminars on DVD</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-from-the-heart-how-to-genuinely-serve-others-at-the-highest-level-possible-business-training-dvd-video_2341_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to offer the excellent Customer Service From the Heart - How to Genuinely Serve Others at the Highest Level Possible - Business Training DVD Video.</p>

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      <link>http://www.customersrvc.com/customer-service-from-the-heart-how-to-genuinely-serve-others-at-the-highest-level-possible-business-training-dvd-video</link>
      <pubDate>Sun, 20 May 12 03:36:41 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-from-the-heart-how-to-genuinely-serve-others-at-the-highest-level-possible-business-training-dvd-video</guid>
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    <item>
      <title>The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience from Greenleaf Book Group</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-amazement-revolution-seven-customer-service-strategies-to-create-an-amazing-customer-and-employee-experience_2273_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to stock the brilliant The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience.</p>

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      <link>http://www.customersrvc.com/the-amazement-revolution-seven-customer-service-strategies-to-create-an-amazing-customer-and-employee-experience</link>
      <pubDate>Sat, 19 May 12 21:29:10 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-amazement-revolution-seven-customer-service-strategies-to-create-an-amazing-customer-and-employee-experience</guid>
    </item>
    <item>
      <title>Customer Mania! It's Never Too Late to Build a Customer-Focused Company by Free Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-mania-its-never-too-late-to-build-a-customer-focused-company_2338_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to present the famous Customer Mania! It's Never Too Late to Build a Customer-Focused Company.</p>

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      <link>http://www.customersrvc.com/customer-mania-its-never-too-late-to-build-a-customer-focused-company</link>
      <pubDate>Sun, 20 May 12 04:07:51 +0100</pubDate>
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    <item>
      <title>Award Winning Customer Service: 101 Ways to Guarantee Great Performance by AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/award-winning-customer-service-101-ways-to-guarantee-great-performance_2254_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the excellent Award Winning Customer Service: 101 Ways to Guarantee Great Performance.</p>

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<p>For this reduced price, the Award Winning Customer Service: 101 Ways to Guarantee Great Performance comes widely respected and is always a regular choice amongst most people. AMACOM have included some excellent touches and this results in good value.</p>]]></description>
      <link>http://www.customersrvc.com/award-winning-customer-service-101-ways-to-guarantee-great-performance</link>
      <pubDate>Sun, 20 May 12 14:56:38 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/award-winning-customer-service-101-ways-to-guarantee-great-performance</guid>
    </item>
    <item>
      <title>Customer Service Strategies that Work - How to Create More Loyalty in a Dynamic Competitive Marketplace - DVD Training Video featuring Lisa Ford from Seminars on DVD</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-strategies-that-work-how-to-create-more-loyalty-in-a-dynamic-competitive-marketplace-dvd-training-video-featuring-lisa-ford_2343_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to offer the fantastic Customer Service Strategies that Work - How to Create More Loyalty in a Dynamic Competitive Marketplace - DVD Training Video featuring Lisa Ford.</p>

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      <link>http://www.customersrvc.com/customer-service-strategies-that-work-how-to-create-more-loyalty-in-a-dynamic-competitive-marketplace-dvd-training-video-featuring-lisa-ford</link>
      <pubDate>Sun, 20 May 12 14:56:38 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-strategies-that-work-how-to-create-more-loyalty-in-a-dynamic-competitive-marketplace-dvd-training-video-featuring-lisa-ford</guid>
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    <item>
      <title>Training Manual for Health Care Central Service Technicians (Jossey-Bass/AHA Press) by Jossey-Bass</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/training-manual-for-health-care-central-service-technicians-jossey-bassaha-press_2276_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to present the brilliant Training Manual for Health Care Central Service Technicians (Jossey-Bass/AHA Press).</p>

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      <link>http://www.customersrvc.com/training-manual-for-health-care-central-service-technicians-jossey-bassaha-press</link>
      <pubDate>Sun, 20 May 12 08:21:10 +0100</pubDate>
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    </item>
    <item>
      <title>Unleashing Excellence: The Complete Guide to Ultimate Customer Service from Wiley</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/unleashing-excellence-the-complete-guide-to-ultimate-customer-service_2255_100.jpg" align="left" hspace="10" /><p>We are proud to offer the famous Unleashing Excellence: The Complete Guide to Ultimate Customer Service.</p>

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      <link>http://www.customersrvc.com/unleashing-excellence-the-complete-guide-to-ultimate-customer-service</link>
      <pubDate>Sun, 20 May 12 00:25:40 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/unleashing-excellence-the-complete-guide-to-ultimate-customer-service</guid>
    </item>
    <item>
      <title>The Ultimate Customer Experience: How to Put More 'Show Business' in Your Business - Motivational Customer Service DVD Training Video featuring Scott McKain by Seminars on DVD</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-ultimate-customer-experience-how-to-put-more-show-business-in-your-business-motivational-customer-service-dvd-training-video-featuring-scott-mckain_2344_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to stock the fantastic The Ultimate Customer Experience: How to Put More 'Show Business' in Your Business - Motivational Customer Service DVD Training Video featuring Scott McKain.</p>

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      <link>http://www.customersrvc.com/the-ultimate-customer-experience-how-to-put-more-show-business-in-your-business-motivational-customer-service-dvd-training-video-featuring-scott-mckain</link>
      <pubDate>Sun, 20 May 12 13:37:08 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-ultimate-customer-experience-how-to-put-more-show-business-in-your-business-motivational-customer-service-dvd-training-video-featuring-scott-mckain</guid>
    </item>
    <item>
      <title>What Do They Want, How Do They Want It? - Using the Diamond Touch to Improve Your Sales and Service Strategy - Motivational Sales and Customer Service Training DVD Video featuring Dr. Nate Booth from Seminars on DVD</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/what-do-they-want-how-do-they-want-it-using-the-diamond-touch-to-improve-your-sales-and-service-strategy-motivational-sales-and-customer-service-training-dvd-video-featuring-dr-nate-booth_2345_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to present the excellent What Do They Want, How Do They Want It? - Using the Diamond Touch to Improve Your Sales and Service Strategy - Motivational Sales and Customer Service Training DVD Video featuring Dr. Nate Booth.</p>

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      <link>http://www.customersrvc.com/what-do-they-want-how-do-they-want-it-using-the-diamond-touch-to-improve-your-sales-and-service-strategy-motivational-sales-and-customer-service-training-dvd-video-featuring-dr-nate-booth</link>
      <pubDate>Sun, 20 May 12 03:28:01 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/what-do-they-want-how-do-they-want-it-using-the-diamond-touch-to-improve-your-sales-and-service-strategy-motivational-sales-and-customer-service-training-dvd-video-featuring-dr-nate-booth</guid>
    </item>
    <item>
      <title>Customer Service For Dummies from For Dummies</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-for-dummies_2259_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to present the famous Customer Service For Dummies.</p>

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      <link>http://www.customersrvc.com/customer-service-for-dummies</link>
      <pubDate>Sun, 20 May 12 14:37:48 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-for-dummies</guid>
    </item>
    <item>
      <title>Connecting for Results - How to Turn Contacts into Advocates - Motivational Sales and Customer Service Training DVD Video featuring Shawna Schuh from Seminars on DVD</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/connecting-for-results-how-to-turn-contacts-into-advocates-motivational-sales-and-customer-service-training-dvd-video-featuring-shawna-schuh_2342_100.jpg" align="left" hspace="10" /><p>We are delighted to present the fantastic Connecting for Results - How to Turn Contacts into Advocates - Motivational Sales and Customer Service Training DVD Video featuring Shawna Schuh.</p>

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      <link>http://www.customersrvc.com/connecting-for-results-how-to-turn-contacts-into-advocates-motivational-sales-and-customer-service-training-dvd-video-featuring-shawna-schuh</link>
      <pubDate>Sun, 20 May 12 19:01:48 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/connecting-for-results-how-to-turn-contacts-into-advocates-motivational-sales-and-customer-service-training-dvd-video-featuring-shawna-schuh</guid>
    </item>
    <item>
      <title>Achieving Excellence Through Customer Service by Bestsellers Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/achieving-excellence-through-customer-service_2320_100.jpg" align="left" hspace="10" /><p>We are happy to present the fantastic Achieving Excellence Through Customer Service.</p>

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      <link>http://www.customersrvc.com/achieving-excellence-through-customer-service</link>
      <pubDate>Sun, 20 May 12 17:08:44 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/achieving-excellence-through-customer-service</guid>
    </item>
    <item>
      <title>The Food Service Professional Guide to Waiter  Waitress Training: How to Develop Your Staff for Maximum Service  Profit (The Food Service ... 10) (The Food Service Professionals Guide To) from Atlantic Publishing Company (FL)</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-food-service-professional-guide-to-waiter-waitress-training-how-to-develop-your-staff-for-maximum-service-profit-the-food-service-10-the-food-service-professionals-guide-to_2321_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to present the fantastic The Food Service Professional Guide to Waiter & Waitress Training: How to Develop Your Staff for Maximum Service & Profit (The Food Service ... 10) (The Food Service Professionals Guide To).</p>

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      <link>http://www.customersrvc.com/the-food-service-professional-guide-to-waiter-waitress-training-how-to-develop-your-staff-for-maximum-service-profit-the-food-service-10-the-food-service-professionals-guide-to</link>
      <pubDate>Sun, 20 May 12 08:21:12 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-food-service-professional-guide-to-waiter-waitress-training-how-to-develop-your-staff-for-maximum-service-profit-the-food-service-10-the-food-service-professionals-guide-to</guid>
    </item>
    <item>
      <title>The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers by McGraw-Hill Companies</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-customer-service-training-tool-kit-60-training-activities-for-customer-service-trainers_2369_100.jpg" align="left" hspace="10" /><p>We are happy to offer the brilliant The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers.</p>

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      <link>http://www.customersrvc.com/the-customer-service-training-tool-kit-60-training-activities-for-customer-service-trainers</link>
      <pubDate>Sun, 20 May 12 11:13:13 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-customer-service-training-tool-kit-60-training-activities-for-customer-service-trainers</guid>
    </item>
    <item>
      <title>101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) by AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/101-activities-for-delivering-knock-your-socks-off-service-knock-your-socks-off-series_2315_100.jpg" align="left" hspace="10" /><p>We are delighted to stock the brilliant 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series).</p>

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      <link>http://www.customersrvc.com/101-activities-for-delivering-knock-your-socks-off-service-knock-your-socks-off-series</link>
      <pubDate>Sun, 20 May 12 02:26:45 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/101-activities-for-delivering-knock-your-socks-off-service-knock-your-socks-off-series</guid>
    </item>
    <item>
      <title>Branded Customer Service: The Competitive Edge by Berrett-Koehler Publishers</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/branded-customer-service-the-competitive-edge_2370_100.jpg" align="left" hspace="10" /><p>We are proud to offer the brilliant Branded Customer Service: The Competitive Edge.</p>

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      <link>http://www.customersrvc.com/branded-customer-service-the-competitive-edge</link>
      <pubDate>Sun, 20 May 12 08:21:12 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/branded-customer-service-the-competitive-edge</guid>
    </item>
    <item>
      <title>The DNA of Customer Experience: How Emotions Drive Value from Palgrave Macmillan</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-dna-of-customer-experience-how-emotions-drive-value_2334_100.jpg" align="left" hspace="10" /><p>We are proud to present the brilliant The DNA of Customer Experience: How Emotions Drive Value.</p>

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      <link>http://www.customersrvc.com/the-dna-of-customer-experience-how-emotions-drive-value</link>
      <pubDate>Sat, 19 May 12 23:50:43 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-dna-of-customer-experience-how-emotions-drive-value</guid>
    </item>
    <item>
      <title>Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/super-service-seven-keys-to-delivering-great-customer-serviceeven-when-you-dont-feel-like-iteven-when-they-dont-deserve-it-completely-revised-and-expanded_2262_100.jpg" align="left" hspace="10" /><p>We are happy to stock the excellent Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded.</p>

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      <link>http://www.customersrvc.com/super-service-seven-keys-to-delivering-great-customer-serviceeven-when-you-dont-feel-like-iteven-when-they-dont-deserve-it-completely-revised-and-expanded</link>
      <pubDate>Sat, 19 May 12 21:53:39 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/super-service-seven-keys-to-delivering-great-customer-serviceeven-when-you-dont-feel-like-iteven-when-they-dont-deserve-it-completely-revised-and-expanded</guid>
    </item>
    <item>
      <title>The Nordstrom Way: The Inside Story of America's #1 Customer Service Company by Wiley</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-nordstrom-way-the-inside-story-of-americas-1-customer-service-company_2313_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the brilliant The Nordstrom Way: The Inside Story of America's #1 Customer Service Company.</p>

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      <link>http://www.customersrvc.com/the-nordstrom-way-the-inside-story-of-americas-1-customer-service-company</link>
      <pubDate>Sat, 19 May 12 22:11:40 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-nordstrom-way-the-inside-story-of-americas-1-customer-service-company</guid>
    </item>
    <item>
      <title>Teambuilding: The ASTD Trainer's Sourcebook from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/teambuilding-the-astd-trainers-sourcebook_2376_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the fantastic Teambuilding: The ASTD Trainer's Sourcebook.</p>

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      <link>http://www.customersrvc.com/teambuilding-the-astd-trainers-sourcebook</link>
      <pubDate>Sat, 19 May 12 23:53:09 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/teambuilding-the-astd-trainers-sourcebook</guid>
    </item>
    <item>
      <title>Monday Morning Customer Service by Cornerstone Leadership Institute</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/monday-morning-customer-service_2294_100.jpg" align="left" hspace="10" /><p>We are happy to stock the fantastic Monday Morning Customer Service.</p>

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      <link>http://www.customersrvc.com/monday-morning-customer-service</link>
      <pubDate>Sun, 20 May 12 02:26:46 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/monday-morning-customer-service</guid>
    </item>
    <item>
      <title>Handling Angry  Hostile Customers: Pinpoint Customer Service Skill Development Training Series by Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/handling-angry-hostile-customers-pinpoint-customer-service-skill-development-training-series_2263_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the excellent Handling Angry & Hostile Customers: Pinpoint Customer Service Skill Development Training Series.</p>

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      <link>http://www.customersrvc.com/handling-angry-hostile-customers-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sun, 20 May 12 11:13:14 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/handling-angry-hostile-customers-pinpoint-customer-service-skill-development-training-series</guid>
    </item>
    <item>
      <title>Resolving Customer Service Problems: Pinpoint Sales Management Skill Development Training Series from Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/resolving-customer-service-problems-pinpoint-sales-management-skill-development-training-series_2293_100.jpg" align="left" hspace="10" /><p>We are proud to stock the famous Resolving Customer Service Problems: Pinpoint Sales Management Skill Development Training Series.</p>

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      <link>http://www.customersrvc.com/resolving-customer-service-problems-pinpoint-sales-management-skill-development-training-series</link>
      <pubDate>Sun, 20 May 12 11:13:13 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/resolving-customer-service-problems-pinpoint-sales-management-skill-development-training-series</guid>
    </item>
    <item>
      <title>SMILE! Customer Service Training from SunShower Productions</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/smile-customer-service-training_2347_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to offer the fantastic SMILE! Customer Service Training.</p>

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      <link>http://www.customersrvc.com/smile-customer-service-training</link>
      <pubDate>Sun, 20 May 12 02:26:46 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/smile-customer-service-training</guid>
    </item>
    <item>
      <title>Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results from AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-management-training-101-quick-and-easy-techniques-that-get-great-results_2258_100.jpg" align="left" hspace="10" /><p>We are proud to present the brilliant Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results.</p>

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      <link>http://www.customersrvc.com/customer-service-management-training-101-quick-and-easy-techniques-that-get-great-results</link>
      <pubDate>Sat, 19 May 12 23:50:42 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-management-training-101-quick-and-easy-techniques-that-get-great-results</guid>
    </item>
    <item>
      <title>Winning with the Customer from Hell: A Survival Guide (Winning with the . . . from Hell series) from ECW Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/winning-with-the-customer-from-hell-a-survival-guide-winning-with-the-from-hell-series_2374_100.jpg" align="left" hspace="10" /><p>We are happy to present the famous Winning with the Customer from Hell: A Survival Guide (Winning with the . . . from Hell series).</p>

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      <link>http://www.customersrvc.com/winning-with-the-customer-from-hell-a-survival-guide-winning-with-the-from-hell-series</link>
      <pubDate>Sun, 20 May 12 16:12:10 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/winning-with-the-customer-from-hell-a-survival-guide-winning-with-the-from-hell-series</guid>
    </item>
    <item>
      <title>Customer Service Training (Astd Trainer's Wordshop) by ASTD Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-training-astd-trainers-wordshop_2267_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to present the famous Customer Service Training (Astd Trainer's Wordshop).</p>

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      <link>http://www.customersrvc.com/customer-service-training-astd-trainers-wordshop</link>
      <pubDate>Sun, 20 May 12 19:01:48 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-training-astd-trainers-wordshop</guid>
    </item>
    <item>
      <title>Service Management and Marketing: Customer Management in Service Competition from Wiley</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/service-management-and-marketing-customer-management-in-service-competition_2299_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the excellent Service Management and Marketing: Customer Management in Service Competition.</p>

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      <link>http://www.customersrvc.com/service-management-and-marketing-customer-management-in-service-competition</link>
      <pubDate>Sat, 19 May 12 21:29:10 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/service-management-and-marketing-customer-management-in-service-competition</guid>
    </item>
    <item>
      <title>Best Practices in Customer Service by AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/best-practices-in-customer-service_2275_100.jpg" align="left" hspace="10" /><p>We are proud to offer the fantastic Best Practices in Customer Service.</p>

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      <link>http://www.customersrvc.com/best-practices-in-customer-service</link>
      <pubDate>Sun, 20 May 12 05:55:09 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/best-practices-in-customer-service</guid>
    </item>
    <item>
      <title>21st Century Business: Customer Service, Student Edition from South-Western Educational Pub</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/21st-century-business-customer-service-student-edition_2261_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to present the fantastic 21st Century Business: Customer Service, Student Edition.</p>

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      <link>http://www.customersrvc.com/21st-century-business-customer-service-student-edition</link>
      <pubDate>Sun, 20 May 12 08:21:12 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/21st-century-business-customer-service-student-edition</guid>
    </item>
    <item>
      <title>Customer Service for Professionals in Health Care from iUniverse</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-for-professionals-in-health-care_2260_100.jpg" align="left" hspace="10" /><p>We are happy to stock the fantastic Customer Service for Professionals in Health Care.</p>

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      <link>http://www.customersrvc.com/customer-service-for-professionals-in-health-care</link>
      <pubDate>Sat, 19 May 12 22:11:40 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-for-professionals-in-health-care</guid>
    </item>
    <item>
      <title>Developing A Customer Retention Program (Vol. 3) from CareerTrack Publications</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/developing-a-customer-retention-program-vol-3__100.jpg" align="left" hspace="10" /><p>We are proud to stock the excellent Developing A Customer Retention Program (Vol. 3).</p>

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      <link>http://www.customersrvc.com/developing-a-customer-retention-program-vol-3</link>
      <pubDate>Sun, 20 May 12 17:08:43 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/developing-a-customer-retention-program-vol-3</guid>
    </item>
    <item>
      <title>SMILE! Customer Service Training [VHS] by SunShower Productions</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/smile-customer-service-training-vhs_2346_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to stock the famous SMILE! Customer Service Training [VHS].</p>

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      <link>http://www.customersrvc.com/smile-customer-service-training-vhs</link>
      <pubDate>Sat, 19 May 12 21:29:10 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/smile-customer-service-training-vhs</guid>
    </item>
    <item>
      <title>101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals) by Pfeiffer</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/101-ways-to-improve-customer-service-training-tools-tips-and-techniques-pfeiffer-essential-resources-for-training-and-hr-professionals_2277_100.jpg" align="left" hspace="10" /><p>We are proud to offer the brilliant 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals).</p>

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      <link>http://www.customersrvc.com/101-ways-to-improve-customer-service-training-tools-tips-and-techniques-pfeiffer-essential-resources-for-training-and-hr-professionals</link>
      <pubDate>Sun, 20 May 12 00:56:40 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/101-ways-to-improve-customer-service-training-tools-tips-and-techniques-pfeiffer-essential-resources-for-training-and-hr-professionals</guid>
    </item>
    <item>
      <title>180 Ways To Walk The Customer Service Talk by Walk the Talk</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/180-ways-to-walk-the-customer-service-talk_2269_100.jpg" align="left" hspace="10" /><p>We are delighted to stock the brilliant 180 Ways To Walk The Customer Service Talk.</p>

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      <link>http://www.customersrvc.com/180-ways-to-walk-the-customer-service-talk</link>
      <pubDate>Sun, 20 May 12 04:07:52 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/180-ways-to-walk-the-customer-service-talk</guid>
    </item>
    <item>
      <title>Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies from Atlantic Publishing Company</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/superior-customer-service-how-to-keep-customers-racing-back-to-your-business-time-tested-examples-from-leading-companies_2328_100.jpg" align="left" hspace="10" /><p>We are happy to stock the brilliant Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies.</p>

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      <link>http://www.customersrvc.com/superior-customer-service-how-to-keep-customers-racing-back-to-your-business-time-tested-examples-from-leading-companies</link>
      <pubDate>Sun, 20 May 12 05:53:49 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/superior-customer-service-how-to-keep-customers-racing-back-to-your-business-time-tested-examples-from-leading-companies</guid>
    </item>
    <item>
      <title>The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service from Nicholas Brealey Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-buzz-50-little-things-that-make-a-big-difference-to-world-class-customer-service_2386_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to present the brilliant The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service.</p>

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      <link>http://www.customersrvc.com/the-buzz-50-little-things-that-make-a-big-difference-to-world-class-customer-service</link>
      <pubDate>Sun, 20 May 12 05:53:49 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-buzz-50-little-things-that-make-a-big-difference-to-world-class-customer-service</guid>
    </item>
    <item>
      <title>10 Steps to Successful Customer Service (ASTD 10 Steps Series) by American Society for Training  Development</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/10-steps-to-successful-customer-service-astd-10-steps-series_2270_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to present the excellent 10 Steps to Successful Customer Service (ASTD 10 Steps Series).</p>

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      <link>http://www.customersrvc.com/10-steps-to-successful-customer-service-astd-10-steps-series</link>
      <pubDate>Sun, 20 May 12 16:12:09 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/10-steps-to-successful-customer-service-astd-10-steps-series</guid>
    </item>
    <item>
      <title>Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)) by Career Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-in-an-instant-60-ways-to-win-customers-and-keep-them-coming-back-in-an-instant-career-press_2308_100.jpg" align="left" hspace="10" /><p>We are delighted to present the excellent Customer Service In an Instant: 60 Ways to Win Customers and Keep Them Coming Back (In an Instant (Career Press)).</p>

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      <link>http://www.customersrvc.com/customer-service-in-an-instant-60-ways-to-win-customers-and-keep-them-coming-back-in-an-instant-career-press</link>
      <pubDate>Sun, 20 May 12 11:13:13 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-in-an-instant-60-ways-to-win-customers-and-keep-them-coming-back-in-an-instant-career-press</guid>
    </item>
    <item>
      <title>How May I Help You: Outstanding Telephone Courtesy And Customer Service by Full Court Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/how-may-i-help-you-outstanding-telephone-courtesy-and-customer-service_2297_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to stock the fantastic How May I Help You: Outstanding Telephone Courtesy And Customer Service.</p>

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      <link>http://www.customersrvc.com/how-may-i-help-you-outstanding-telephone-courtesy-and-customer-service</link>
      <pubDate>Sat, 19 May 12 22:11:40 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/how-may-i-help-you-outstanding-telephone-courtesy-and-customer-service</guid>
    </item>
    <item>
      <title>Please Every Customer: Delivering Stellar Customer Service Across Cultures by McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/please-every-customer-delivering-stellar-customer-service-across-cultures_2389_100.jpg" align="left" hspace="10" /><p>We are proud to offer the excellent Please Every Customer: Delivering Stellar Customer Service Across Cultures.</p>

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      <link>http://www.customersrvc.com/please-every-customer-delivering-stellar-customer-service-across-cultures</link>
      <pubDate>Sun, 20 May 12 08:21:12 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/please-every-customer-delivering-stellar-customer-service-across-cultures</guid>
    </item>
    <item>
      <title>At America's Service: How Your Company Can Join the Customer Service Revolution by Grand Central Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/at-americas-service-how-your-company-can-join-the-customer-service-revolution_2312_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to offer the famous At America's Service: How Your Company Can Join the Customer Service Revolution.</p>

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      <link>http://www.customersrvc.com/at-americas-service-how-your-company-can-join-the-customer-service-revolution</link>
      <pubDate>Sun, 20 May 12 04:05:55 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/at-americas-service-how-your-company-can-join-the-customer-service-revolution</guid>
    </item>
    <item>
      <title>Quick Skills: Customer Service by South-Western Educational Pub</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/quick-skills-customer-service_2274_100.jpg" align="left" hspace="10" /><p>We are happy to present the excellent Quick Skills: Customer Service.</p>

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      <link>http://www.customersrvc.com/quick-skills-customer-service</link>
      <pubDate>Sun, 20 May 12 14:21:51 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/quick-skills-customer-service</guid>
    </item>
    <item>
      <title>Patients Plus: Delivering Customer Service For Better Patient Satisfaction by Full Court Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/patients-plus-delivering-customer-service-for-better-patient-satisfaction_2282_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to offer the fantastic Patients Plus: Delivering Customer Service For Better Patient Satisfaction.</p>

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      <link>http://www.customersrvc.com/patients-plus-delivering-customer-service-for-better-patient-satisfaction</link>
      <pubDate>Sun, 20 May 12 19:01:48 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/patients-plus-delivering-customer-service-for-better-patient-satisfaction</guid>
    </item>
    <item>
      <title>Fresh Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life from Acanthus Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/fresh-customer-service-treat-the-employee-as-1-and-the-customer-as-2-and-you-will-get-customers-for-life_2316_100.jpg" align="left" hspace="10" /><p>We are proud to stock the excellent Fresh Customer Service: Treat the Employee as #1 and the Customer as #2 and You Will Get Customers for Life.</p>

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      <link>http://www.customersrvc.com/fresh-customer-service-treat-the-employee-as-1-and-the-customer-as-2-and-you-will-get-customers-for-life</link>
      <pubDate>Sun, 20 May 12 17:08:44 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/fresh-customer-service-treat-the-employee-as-1-and-the-customer-as-2-and-you-will-get-customers-for-life</guid>
    </item>
    <item>
      <title>The Customer Service Intervention: Bottom-line Tactics for Front-line Managers from HRD Press, Inc.</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-customer-service-intervention-bottom-line-tactics-for-front-line-managers_2336_100.jpg" align="left" hspace="10" /><p>We are delighted to present the excellent The Customer Service Intervention: Bottom-line Tactics for Front-line Managers.</p>

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      <link>http://www.customersrvc.com/the-customer-service-intervention-bottom-line-tactics-for-front-line-managers</link>
      <pubDate>Sun, 20 May 12 16:12:09 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-customer-service-intervention-bottom-line-tactics-for-front-line-managers</guid>
    </item>
    <item>
      <title>Am I Great at Customer Service?: 25 Characteristics of People Great at Customer Service by CreateSpace</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/am-i-great-at-customer-service-25-characteristics-of-people-great-at-customer-service_2295_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to offer the excellent Am I Great at Customer Service?: 25 Characteristics of People Great at Customer Service.</p>

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      <pubDate>Sat, 19 May 12 22:11:40 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/am-i-great-at-customer-service-25-characteristics-of-people-great-at-customer-service</guid>
    </item>
    <item>
      <title>Negotiate Anything!: Secrets to make businesses treat you fairly. And for businesses ... How to pull ahead of the competition through excellent customer service. by Saxony-Coburn</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/negotiate-anything-secrets-to-make-businesses-treat-you-fairly-and-for-businesses-how-to-pull-ahead-of-the-competition-through-excellent-customer-service_2331_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to offer the brilliant Negotiate Anything!: Secrets to make businesses treat you fairly. And for businesses ... How to pull ahead of the competition through excellent customer service..</p>

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      <link>http://www.customersrvc.com/negotiate-anything-secrets-to-make-businesses-treat-you-fairly-and-for-businesses-how-to-pull-ahead-of-the-competition-through-excellent-customer-service</link>
      <pubDate>Sat, 19 May 12 22:11:40 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/negotiate-anything-secrets-to-make-businesses-treat-you-fairly-and-for-businesses-how-to-pull-ahead-of-the-competition-through-excellent-customer-service</guid>
    </item>
    <item>
      <title>Managing Personal Stress  Burnout: Pinpoint Customer Service Skill Development Training Series by Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/managing-personal-stress-burnout-pinpoint-customer-service-skill-development-training-series_2290_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to present the famous Managing Personal Stress & Burnout: Pinpoint Customer Service Skill Development Training Series.</p>

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      <link>http://www.customersrvc.com/managing-personal-stress-burnout-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sat, 19 May 12 23:05:27 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/managing-personal-stress-burnout-pinpoint-customer-service-skill-development-training-series</guid>
    </item>
    <item>
      <title>Customer Service: Aiming for Excellence by Trafford Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-aiming-for-excellence_2303_100.jpg" align="left" hspace="10" /><p>We are delighted to stock the famous Customer Service: Aiming for Excellence.</p>

<p>With so many available right now, it is good to have a make you can trust. The Customer Service: Aiming for Excellence is certainly that and will be a excellent acquisition.</p>

<p>For this price, the Customer Service: Aiming for Excellence is highly respected and is a popular choice amongst lots of people. Trafford Publishing have provided some great touches and this means good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/customer-service-aiming-for-excellence</link>
      <pubDate>Sun, 20 May 12 03:36:42 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-aiming-for-excellence</guid>
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    <item>
      <title>Effective Questioning Techniques: Pinpoint Customer Service Skill Development Training Series by Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/effective-questioning-techniques-pinpoint-customer-service-skill-development-training-series_2278_100.jpg" align="left" hspace="10" /><p>We are proud to offer the famous Effective Questioning Techniques: Pinpoint Customer Service Skill Development Training Series.</p>

<p>With so many on offer recently, it is great to have a brand you can trust. The Effective Questioning Techniques: Pinpoint Customer Service Skill Development Training Series is certainly that and will be a perfect purchase.</p>

<p>For this great price, the Effective Questioning Techniques: Pinpoint Customer Service Skill Development Training Series is widely respected and is always a regular choice for lots of people. Majorium Business Press have included some great touches and this results in great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/effective-questioning-techniques-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sun, 20 May 12 17:08:43 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/effective-questioning-techniques-pinpoint-customer-service-skill-development-training-series</guid>
    </item>
    <item>
      <title>Identifying  Meeting Customer Expectations: Pinpoint Customer Service Skill Development Training Series by Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/identifying-meeting-customer-expectations-pinpoint-customer-service-skill-development-training-series_2287_100.jpg" align="left" hspace="10" /><p>We are happy to stock the excellent Identifying & Meeting Customer Expectations: Pinpoint Customer Service Skill Development Training Series.</p>

<p>With so many on offer today, it is wise to have a brand you can trust. The Identifying & Meeting Customer Expectations: Pinpoint Customer Service Skill Development Training Series is certainly that and will be a perfect purchase.</p>

<p>For this price, the Identifying & Meeting Customer Expectations: Pinpoint Customer Service Skill Development Training Series comes widely recommended and is a regular choice with most people. Majorium Business Press have provided some great touches and this equals good value.</p>]]></description>
      <link>http://www.customersrvc.com/identifying-meeting-customer-expectations-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sat, 19 May 12 23:05:27 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/identifying-meeting-customer-expectations-pinpoint-customer-service-skill-development-training-series</guid>
    </item>
    <item>
      <title>Improving Communication Skills: Pinpoint Customer Service Skill Development Training Series by Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/improving-communication-skills-pinpoint-customer-service-skill-development-training-series_2281_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to offer the brilliant Improving Communication Skills: Pinpoint Customer Service Skill Development Training Series.</p>

<p>With so many available today, it is wise to have a name you can recognise. The Improving Communication Skills: Pinpoint Customer Service Skill Development Training Series is certainly that and will be a excellent purchase.</p>

<p>For this reduced price, the Improving Communication Skills: Pinpoint Customer Service Skill Development Training Series comes widely recommended and is always a popular choice amongst most people. Majorium Business Press have included some great touches and this results in good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/improving-communication-skills-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sun, 20 May 12 19:01:48 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/improving-communication-skills-pinpoint-customer-service-skill-development-training-series</guid>
    </item>
    <item>
      <title>Listening: Pinpoint Customer Service Skill Development Training Series by Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/listening-pinpoint-customer-service-skill-development-training-series_2286_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to stock the fantastic Listening: Pinpoint Customer Service Skill Development Training Series.</p>

<p>With so many on offer right now, it is great to have a brand you can recognise. The Listening: Pinpoint Customer Service Skill Development Training Series is certainly that and will be a perfect acquisition.</p>

<p>For this reduced price, the Listening: Pinpoint Customer Service Skill Development Training Series comes widely recommended and is always a popular choice amongst many people. Majorium Business Press have added some nice touches and this results in good value.</p>]]></description>
      <link>http://www.customersrvc.com/listening-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sun, 20 May 12 14:21:52 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/listening-pinpoint-customer-service-skill-development-training-series</guid>
    </item>
    <item>
      <title>Delivering Exceptional Customer Service: Pinpoint Customer Service Skill Development Training Series from Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/delivering-exceptional-customer-service-pinpoint-customer-service-skill-development-training-series_2285_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to present the fantastic Delivering Exceptional Customer Service: Pinpoint Customer Service Skill Development Training Series.</p>

<p>With so many on offer these days, it is good to have a name you can trust. The Delivering Exceptional Customer Service: Pinpoint Customer Service Skill Development Training Series is certainly that and will be a excellent acquisition.</p>

<p>For this great price, the Delivering Exceptional Customer Service: Pinpoint Customer Service Skill Development Training Series is widely respected and is always a popular choice amongst lots of people. Majorium Business Press have added some great touches and this equals great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/delivering-exceptional-customer-service-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sun, 20 May 12 00:56:40 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/delivering-exceptional-customer-service-pinpoint-customer-service-skill-development-training-series</guid>
    </item>
    <item>
      <title>Customer Service Intelligence: Perspectives for human resources and training from taylor  francis</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-intelligence-perspectives-for-human-resources-and-training_2279_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the fantastic Customer Service Intelligence: Perspectives for human resources and training.</p>

<p>With so many available right now, it is wise to have a make you can trust. The Customer Service Intelligence: Perspectives for human resources and training is certainly that and will be a excellent buy.</p>

<p>For this price, the Customer Service Intelligence: Perspectives for human resources and training is widely recommended and is a regular choice amongst many people. taylor & francis have provided some nice touches and this means great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/customer-service-intelligence-perspectives-for-human-resources-and-training</link>
      <pubDate>Sat, 19 May 12 23:50:43 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-intelligence-perspectives-for-human-resources-and-training</guid>
    </item>
    <item>
      <title>Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience by Emereo Pty Ltd</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-expert-level-full-certification-kit-complete-skills-training-and-support-steps-to-the-best-customer-experience-by-redefining-and-improving-customer-experience_2317_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to present the excellent Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience.</p>

<p>With so many on offer right now, it is great to have a name you can recognise. The Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience is certainly that and will be a great buy.</p>

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      <link>http://www.customersrvc.com/customer-service-expert-level-full-certification-kit-complete-skills-training-and-support-steps-to-the-best-customer-experience-by-redefining-and-improving-customer-experience</link>
      <pubDate>Sun, 20 May 12 16:12:09 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-expert-level-full-certification-kit-complete-skills-training-and-support-steps-to-the-best-customer-experience-by-redefining-and-improving-customer-experience</guid>
    </item>
    <item>
      <title>Problem Solving: Pinpoint Customer Service Skill Development Training Series from Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/problem-solving-pinpoint-customer-service-skill-development-training-series_2280_100.jpg" align="left" hspace="10" /><p>We are delighted to present the brilliant Problem Solving: Pinpoint Customer Service Skill Development Training Series.</p>

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<p>For this great price, the Problem Solving: Pinpoint Customer Service Skill Development Training Series is highly respected and is a popular choice with many people. Majorium Business Press have included some great touches and this equals great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/problem-solving-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sun, 20 May 12 11:13:13 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/problem-solving-pinpoint-customer-service-skill-development-training-series</guid>
    </item>
    <item>
      <title>Essential Skills: Customer Service Vocabulary Building Workbook by iUniverse Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/essential-skills-customer-service-vocabulary-building-workbook_2298_100.jpg" align="left" hspace="10" /><p>We are happy to offer the famous Essential Skills: Customer Service Vocabulary Building Workbook.</p>

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      <link>http://www.customersrvc.com/essential-skills-customer-service-vocabulary-building-workbook</link>
      <pubDate>Sun, 20 May 12 17:51:09 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/essential-skills-customer-service-vocabulary-building-workbook</guid>
    </item>
    <item>
      <title>Managing the Customer's Experience: Pinpoint Customer Service Skill Development Training Series from Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/managing-the-customers-experience-pinpoint-customer-service-skill-development-training-series_2284_100.jpg" align="left" hspace="10" /><p>We are delighted to stock the excellent Managing the Customer's Experience: Pinpoint Customer Service Skill Development Training Series.</p>

<p>With so many available right now, it is wise to have a make you can trust. The Managing the Customer's Experience: Pinpoint Customer Service Skill Development Training Series is certainly that and will be a great purchase.</p>

<p>For this great price, the Managing the Customer's Experience: Pinpoint Customer Service Skill Development Training Series is highly respected and is always a regular choice for most people. Majorium Business Press have provided some nice touches and this means great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/managing-the-customers-experience-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sun, 20 May 12 08:21:11 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/managing-the-customers-experience-pinpoint-customer-service-skill-development-training-series</guid>
    </item>
    <item>
      <title>Customer Service: Serve Us America by Prentice Hall</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-serve-us-america_2332_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to stock the fantastic Customer Service: Serve Us America.</p>

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      <link>http://www.customersrvc.com/customer-service-serve-us-america</link>
      <pubDate>Sun, 20 May 12 14:56:38 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-serve-us-america</guid>
    </item>
    <item>
      <title>The Service Trainer Handbook: Managing Service Businesses in the 1990's (With Service Board) by Mcgraw-Hill College</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-service-trainer-handbook-managing-service-businesses-in-the-1990s-with-service-board__100.jpg" align="left" hspace="10" /><p>We are delighted to stock the fantastic The Service Trainer Handbook: Managing Service Businesses in the 1990's (With Service Board).</p>

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      <link>http://www.customersrvc.com/the-service-trainer-handbook-managing-service-businesses-in-the-1990s-with-service-board</link>
      <pubDate>Sun, 20 May 12 13:37:08 +0100</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-service-trainer-handbook-managing-service-businesses-in-the-1990s-with-service-board</guid>
    </item>
    <item>
      <title>Customer Service Representative's Roles  Responsibilities: Pinpoint Customer Service Skill Development Training Series from Majorium Business Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-representatives-roles-responsibilities-pinpoint-customer-service-skill-development-training-series_2289_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the excellent Customer Service Representative's Roles & Responsibilities: Pinpoint Customer Service Skill Development Training Series.</p>

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      <link>http://www.customersrvc.com/customer-service-representatives-roles-responsibilities-pinpoint-customer-service-skill-development-training-series</link>
      <pubDate>Sun, 20 May 12 14:21:52 +0100</pubDate>
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