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    <title>Customer Service Training Special Offer Products</title>
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    <description>Special Offer Products from Customer Service Training</description>
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      <title>Essential Skills: Customer Service Vocabulary Building Workbook by iUniverse Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/essential-skills-customer-service-vocabulary-building-workbook_2298_100.jpg" align="left" hspace="10" /><p>We are happy to offer the famous Essential Skills: Customer Service Vocabulary Building Workbook.</p>

<p>With so many on offer today, it is good to have a brand you can recognise. The Essential Skills: Customer Service Vocabulary Building Workbook is certainly that and will be a superb purchase.</p>

<p>For this great price, the Essential Skills: Customer Service Vocabulary Building Workbook comes widely respected and is a regular choice amongst lots of people. iUniverse Publishing have included some great touches and this equals good value.</p>]]></description>
      <link>http://www.customersrvc.com/essential-skills-customer-service-vocabulary-building-workbook</link>
      <pubDate>Wed, 22 Feb 12 13:27:14 +0000</pubDate>
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      <title>Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience by Emereo Pty Ltd</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-expert-level-full-certification-kit-complete-skills-training-and-support-steps-to-the-best-customer-experience-by-redefining-and-improving-customer-experience_2317_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to present the excellent Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience.</p>

<p>With so many on offer right now, it is great to have a name you can recognise. The Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience is certainly that and will be a great buy.</p>

<p>For this great price, the Customer Service Expert Level Full Certification Kit - Complete Skills, Training, and Support Steps to the Best Customer Experience by Redefining and Improving Customer Experience comes widely respected and is always a regular choice amongst many people. Emereo Pty Ltd have included some nice touches and this results in good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/customer-service-expert-level-full-certification-kit-complete-skills-training-and-support-steps-to-the-best-customer-experience-by-redefining-and-improving-customer-experience</link>
      <pubDate>Wed, 22 Feb 12 22:22:28 +0000</pubDate>
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    <item>
      <title>Customer Service Intelligence: Perspectives for human resources and training from taylor  francis</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-intelligence-perspectives-for-human-resources-and-training_2279_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the fantastic Customer Service Intelligence: Perspectives for human resources and training.</p>

<p>With so many available right now, it is wise to have a make you can trust. The Customer Service Intelligence: Perspectives for human resources and training is certainly that and will be a excellent buy.</p>

<p>For this price, the Customer Service Intelligence: Perspectives for human resources and training is widely recommended and is a regular choice amongst many people. taylor & francis have provided some nice touches and this means great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/customer-service-intelligence-perspectives-for-human-resources-and-training</link>
      <pubDate>Wed, 22 Feb 12 09:52:10 +0000</pubDate>
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    <item>
      <title>101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals) by Pfeiffer</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/101-ways-to-improve-customer-service-training-tools-tips-and-techniques-pfeiffer-essential-resources-for-training-and-hr-professionals_2277_100.jpg" align="left" hspace="10" /><p>We are proud to offer the brilliant 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals).</p>

<p>With so many available these days, it is good to have a name you can trust. The 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals) is certainly that and will be a great buy.</p>

<p>For this price, the 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essential Resources for Training and HR Professionals) is highly respected and is always a popular choice with lots of people. Pfeiffer have included some excellent touches and this equals good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/101-ways-to-improve-customer-service-training-tools-tips-and-techniques-pfeiffer-essential-resources-for-training-and-hr-professionals</link>
      <pubDate>Wed, 22 Feb 12 19:09:32 +0000</pubDate>
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    <item>
      <title>21st Century Business: Customer Service, Student Edition from South-Western Educational Pub</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/21st-century-business-customer-service-student-edition_2261_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to present the fantastic 21st Century Business: Customer Service, Student Edition.</p>

<p>With so many available today, it is wise to have a name you can trust. The 21st Century Business: Customer Service, Student Edition is certainly that and will be a excellent buy.</p>

<p>For this price, the 21st Century Business: Customer Service, Student Edition is highly recommended and is always a regular choice with lots of people. South-Western Educational Pub have provided some excellent touches and this results in good value.</p>]]></description>
      <link>http://www.customersrvc.com/21st-century-business-customer-service-student-edition</link>
      <pubDate>Wed, 22 Feb 12 11:08:27 +0000</pubDate>
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    <item>
      <title>Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies from Atlantic Publishing Company</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/superior-customer-service-how-to-keep-customers-racing-back-to-your-business-time-tested-examples-from-leading-companies_2328_100.jpg" align="left" hspace="10" /><p>We are happy to stock the brilliant Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies.</p>

<p>With so many available these days, it is wise to have a make you can recognise. The Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies is certainly that and will be a excellent buy.</p>

<p>For this reduced price, the Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Examples from Leading Companies is widely respected and is a popular choice with most people. Atlantic Publishing Company have provided some excellent touches and this means great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/superior-customer-service-how-to-keep-customers-racing-back-to-your-business-time-tested-examples-from-leading-companies</link>
      <pubDate>Wed, 22 Feb 12 13:27:14 +0000</pubDate>
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      <title>Please Every Customer: Delivering Stellar Customer Service Across Cultures by McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/please-every-customer-delivering-stellar-customer-service-across-cultures_2325_100.jpg" align="left" hspace="10" /><p>We are proud to offer the excellent Please Every Customer: Delivering Stellar Customer Service Across Cultures.</p>

<p>With so many available recently, it is wise to have a name you can trust. The Please Every Customer: Delivering Stellar Customer Service Across Cultures is certainly that and will be a great buy.</p>

<p>For this price, the Please Every Customer: Delivering Stellar Customer Service Across Cultures comes widely recommended and is a regular choice for most people. McGraw-Hill have added some great touches and this means great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/please-every-customer-delivering-stellar-customer-service-across-cultures</link>
      <pubDate>Wed, 22 Feb 12 19:48:15 +0000</pubDate>
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    <item>
      <title>The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers by McGraw-Hill Companies</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-customer-service-training-tool-kit-60-training-activities-for-customer-service-trainers_2369_100.jpg" align="left" hspace="10" /><p>We are happy to offer the brilliant The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers.</p>

<p>With so many available right now, it is wise to have a brand you can recognise. The The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers is certainly that and will be a great acquisition.</p>

<p>For this reduced price, the The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers is highly recommended and is always a popular choice with many people. McGraw-Hill Companies have added some nice touches and this means good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/the-customer-service-training-tool-kit-60-training-activities-for-customer-service-trainers</link>
      <pubDate>Wed, 22 Feb 12 12:03:50 +0000</pubDate>
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    <item>
      <title>Branded Customer Service: The Competitive Edge by Berrett-Koehler Publishers</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/branded-customer-service-the-competitive-edge_2370_100.jpg" align="left" hspace="10" /><p>We are proud to offer the brilliant Branded Customer Service: The Competitive Edge.</p>

<p>With so many available right now, it is wise to have a name you can trust. The Branded Customer Service: The Competitive Edge is certainly that and will be a great purchase.</p>

<p>For this price, the Branded Customer Service: The Competitive Edge comes widely respected and is always a popular choice with most people. Berrett-Koehler Publishers have included some excellent touches and this equals great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/branded-customer-service-the-competitive-edge</link>
      <pubDate>Wed, 22 Feb 12 22:22:27 +0000</pubDate>
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    <item>
      <title>Best Practices in Customer Service by AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/best-practices-in-customer-service_2275_100.jpg" align="left" hspace="10" /><p>We are proud to offer the fantastic Best Practices in Customer Service.</p>

<p>With so many on offer today, it is good to have a make you can trust. The Best Practices in Customer Service is certainly that and will be a excellent buy.</p>

<p>For this great price, the Best Practices in Customer Service is highly respected and is always a regular choice for lots of people. AMACOM have included some nice touches and this results in great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/best-practices-in-customer-service</link>
      <pubDate>Wed, 22 Feb 12 11:08:27 +0000</pubDate>
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    <item>
      <title>The DNA of Customer Experience: How Emotions Drive Value from Palgrave Macmillan</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-dna-of-customer-experience-how-emotions-drive-value_2334_100.jpg" align="left" hspace="10" /><p>We are proud to present the brilliant The DNA of Customer Experience: How Emotions Drive Value.</p>

<p>With so many on offer these days, it is wise to have a name you can recognise. The The DNA of Customer Experience: How Emotions Drive Value is certainly that and will be a great purchase.</p>

<p>For this reduced price, the The DNA of Customer Experience: How Emotions Drive Value is highly recommended and is always a popular choice amongst lots of people. Palgrave Macmillan have included some excellent touches and this results in great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/the-dna-of-customer-experience-how-emotions-drive-value</link>
      <pubDate>Wed, 22 Feb 12 23:10:15 +0000</pubDate>
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    <item>
      <title>The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service from Nicholas Brealey Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-buzz-50-little-things-that-make-a-big-difference-to-world-class-customer-service_2386_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to present the brilliant The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service.</p>

<p>With so many on offer right now, it is great to have a brand you can recognise. The The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service is certainly that and will be a perfect buy.</p>

<p>For this reduced price, the The BUZZ: 50 Little Things That Make a Big Difference to World-Class Customer Service is widely recommended and is always a regular choice for many people. Nicholas Brealey Publishing have added some nice touches and this results in good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/the-buzz-50-little-things-that-make-a-big-difference-to-world-class-customer-service</link>
      <pubDate>Wed, 22 Feb 12 20:38:42 +0000</pubDate>
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    <item>
      <title>10 Steps to Successful Customer Service (ASTD 10 Steps Series) by American Society for Training  Development</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/10-steps-to-successful-customer-service-astd-10-steps-series_2270_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to present the excellent 10 Steps to Successful Customer Service (ASTD 10 Steps Series).</p>

<p>With so many on offer recently, it is good to have a brand you can recognise. The 10 Steps to Successful Customer Service (ASTD 10 Steps Series) is certainly that and will be a great acquisition.</p>

<p>For this price, the 10 Steps to Successful Customer Service (ASTD 10 Steps Series) is highly recommended and is always a regular choice amongst many people. American Society for Training & Development have provided some great touches and this means good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/10-steps-to-successful-customer-service-astd-10-steps-series</link>
      <pubDate>Wed, 22 Feb 12 21:30:18 +0000</pubDate>
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    <item>
      <title>Zingerman's Guide to Giving Great Service by Hyperion</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/zingermans-guide-to-giving-great-service_2335_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to stock the excellent Zingerman's Guide to Giving Great Service.</p>

<p>With so many available right now, it is wise to have a brand you can trust. The Zingerman's Guide to Giving Great Service is certainly that and will be a perfect acquisition.</p>

<p>For this reduced price, the Zingerman's Guide to Giving Great Service comes highly recommended and is a popular choice amongst lots of people. Hyperion have included some nice touches and this equals great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/zingermans-guide-to-giving-great-service</link>
      <pubDate>Wed, 22 Feb 12 06:58:27 +0000</pubDate>
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    <item>
      <title>Customer Service For Dummies from For Dummies</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-for-dummies_2259_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to present the famous Customer Service For Dummies.</p>

<p>With so many available these days, it is good to have a make you can trust. The Customer Service For Dummies is certainly that and will be a excellent purchase.</p>

<p>For this great price, the Customer Service For Dummies comes highly respected and is a popular choice for lots of people. For Dummies have added some nice touches and this means good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/customer-service-for-dummies</link>
      <pubDate>Wed, 22 Feb 12 09:52:10 +0000</pubDate>
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    <item>
      <title>Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/super-service-seven-keys-to-delivering-great-customer-serviceeven-when-you-dont-feel-like-iteven-when-they-dont-deserve-it-completely-revised-and-expanded_2262_100.jpg" align="left" hspace="10" /><p>We are happy to stock the excellent Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded.</p>

<p>With so many available right now, it is great to have a brand you can trust. The Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded is certainly that and will be a great acquisition.</p>

<p>For this great price, the Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like It!...Even When They Don't Deserve It!, Completely Revised and Expanded is widely recommended and is a popular choice for many people. McGraw-Hill have provided some great touches and this results in great value for money.</p>]]></description>
      <link>http://www.customersrvc.com/super-service-seven-keys-to-delivering-great-customer-serviceeven-when-you-dont-feel-like-iteven-when-they-dont-deserve-it-completely-revised-and-expanded</link>
      <pubDate>Wed, 22 Feb 12 08:45:09 +0000</pubDate>
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    <item>
      <title>Monday Morning Customer Service by Cornerstone Leadership Institute</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/monday-morning-customer-service_2294_100.jpg" align="left" hspace="10" /><p>We are happy to stock the fantastic Monday Morning Customer Service.</p>

<p>With so many available right now, it is good to have a brand you can recognise. The Monday Morning Customer Service is certainly that and will be a excellent acquisition.</p>

<p>For this great price, the Monday Morning Customer Service comes widely recommended and is a popular choice amongst many people. Cornerstone Leadership Institute have provided some great touches and this equals good value for money.</p>]]></description>
      <link>http://www.customersrvc.com/monday-morning-customer-service</link>
      <pubDate>Wed, 22 Feb 12 20:38:41 +0000</pubDate>
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    <item>
      <title>The Nordstrom Way: The Inside Story of America's #1 Customer Service Company by Wiley</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-nordstrom-way-the-inside-story-of-americas-1-customer-service-company_2313_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the brilliant The Nordstrom Way: The Inside Story of America's #1 Customer Service Company.</p>

<p>With so many on offer these days, it is wise to have a brand you can trust. The The Nordstrom Way: The Inside Story of America's #1 Customer Service Company is certainly that and will be a superb purchase.</p>

<p>For this great price, the The Nordstrom Way: The Inside Story of America's #1 Customer Service Company comes widely recommended and is always a regular choice for many people. Wiley have added some great touches and this results in great value.</p>]]></description>
      <link>http://www.customersrvc.com/the-nordstrom-way-the-inside-story-of-americas-1-customer-service-company</link>
      <pubDate>Wed, 22 Feb 12 07:58:51 +0000</pubDate>
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    <item>
      <title>Training Manual for Health Care Central Service Technicians (Jossey-Bass/AHA Press) by Jossey-Bass</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/training-manual-for-health-care-central-service-technicians-jossey-bassaha-press_2276_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to present the brilliant Training Manual for Health Care Central Service Technicians (Jossey-Bass/AHA Press).</p>

<p>With so many available right now, it is good to have a name you can trust. The Training Manual for Health Care Central Service Technicians (Jossey-Bass/AHA Press) is certainly that and will be a perfect buy.</p>

<p>For this great price, the Training Manual for Health Care Central Service Technicians (Jossey-Bass/AHA Press) comes highly respected and is always a popular choice with many people. Jossey-Bass have included some great touches and this equals great value.</p>]]></description>
      <link>http://www.customersrvc.com/training-manual-for-health-care-central-service-technicians-jossey-bassaha-press</link>
      <pubDate>Wed, 22 Feb 12 14:05:04 +0000</pubDate>
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    <item>
      <title>101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) by AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/101-activities-for-delivering-knock-your-socks-off-service-knock-your-socks-off-series_2315_100.jpg" align="left" hspace="10" /><p>We are delighted to stock the brilliant 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series).</p>

<p>With so many on offer recently, it is wise to have a brand you can trust. The 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) is certainly that and will be a great acquisition.</p>

<p>For this price, the 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series) comes widely respected and is a popular choice for lots of people. AMACOM have provided some great touches and this means great value.</p>]]></description>
      <link>http://www.customersrvc.com/101-activities-for-delivering-knock-your-socks-off-service-knock-your-socks-off-series</link>
      <pubDate>Wed, 22 Feb 12 19:48:15 +0000</pubDate>
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    </item>
    <item>
      <title>Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results from AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-management-training-101-quick-and-easy-techniques-that-get-great-results_2258_100.jpg" align="left" hspace="10" /><p>We are proud to present the brilliant Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results.</p>

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<p>For this reduced price, the Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results comes highly recommended and is a popular choice with many people. AMACOM have included some nice touches and this means good value.</p>]]></description>
      <link>http://www.customersrvc.com/customer-service-management-training-101-quick-and-easy-techniques-that-get-great-results</link>
      <pubDate>Wed, 22 Feb 12 23:10:16 +0000</pubDate>
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    <item>
      <title>The Food Service Professional Guide to Waiter  Waitress Training: How to Develop Your Staff for Maximum Service  Profit (The Food Service ... 10) (The Food Service Professionals Guide To) from Atlantic Publishing Company (FL)</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-food-service-professional-guide-to-waiter-waitress-training-how-to-develop-your-staff-for-maximum-service-profit-the-food-service-10-the-food-service-professionals-guide-to_2321_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to present the fantastic The Food Service Professional Guide to Waiter & Waitress Training: How to Develop Your Staff for Maximum Service & Profit (The Food Service ... 10) (The Food Service Professionals Guide To).</p>

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      <link>http://www.customersrvc.com/the-food-service-professional-guide-to-waiter-waitress-training-how-to-develop-your-staff-for-maximum-service-profit-the-food-service-10-the-food-service-professionals-guide-to</link>
      <pubDate>Wed, 22 Feb 12 07:58:51 +0000</pubDate>
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    <item>
      <title>Customer Mania! It's Never Too Late to Build a Customer-Focused Company by Free Press</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-mania-its-never-too-late-to-build-a-customer-focused-company_2338_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to present the famous Customer Mania! It's Never Too Late to Build a Customer-Focused Company.</p>

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      <link>http://www.customersrvc.com/customer-mania-its-never-too-late-to-build-a-customer-focused-company</link>
      <pubDate>Wed, 22 Feb 12 11:08:19 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-mania-its-never-too-late-to-build-a-customer-focused-company</guid>
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    <item>
      <title>Award Winning Customer Service: 101 Ways to Guarantee Great Performance by AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/award-winning-customer-service-101-ways-to-guarantee-great-performance_2254_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the excellent Award Winning Customer Service: 101 Ways to Guarantee Great Performance.</p>

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      <link>http://www.customersrvc.com/award-winning-customer-service-101-ways-to-guarantee-great-performance</link>
      <pubDate>Wed, 22 Feb 12 21:30:18 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/award-winning-customer-service-101-ways-to-guarantee-great-performance</guid>
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    <item>
      <title>The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience from Greenleaf Book Group</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-amazement-revolution-seven-customer-service-strategies-to-create-an-amazing-customer-and-employee-experience_2273_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to stock the brilliant The Amazement Revolution: Seven Customer Service Strategies to Create an Amazing Customer (and Employee) Experience.</p>

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      <link>http://www.customersrvc.com/the-amazement-revolution-seven-customer-service-strategies-to-create-an-amazing-customer-and-employee-experience</link>
      <pubDate>Wed, 22 Feb 12 12:03:50 +0000</pubDate>
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    <item>
      <title>Teambuilding: The ASTD Trainer's Sourcebook from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/teambuilding-the-astd-trainers-sourcebook_2376_100.jpg" align="left" hspace="10" /><p>We are delighted to offer the fantastic Teambuilding: The ASTD Trainer's Sourcebook.</p>

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      <link>http://www.customersrvc.com/teambuilding-the-astd-trainers-sourcebook</link>
      <pubDate>Wed, 22 Feb 12 15:51:39 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/teambuilding-the-astd-trainers-sourcebook</guid>
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    <item>
      <title>Going Above and Beyond: Reach the Pinnacle of Customer Service by Learning How to . . . Think and Act Like a Concierge from Newroad Publishing</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/going-above-and-beyond-reach-the-pinnacle-of-customer-service-by-learning-how-to-think-and-act-like-a-concierge_2327_100.jpg" align="left" hspace="10" /><p>We are proud to present the famous Going Above and Beyond: Reach the Pinnacle of Customer Service by Learning How to . . . Think and Act Like a Concierge.</p>

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      <link>http://www.customersrvc.com/going-above-and-beyond-reach-the-pinnacle-of-customer-service-by-learning-how-to-think-and-act-like-a-concierge</link>
      <pubDate>Wed, 22 Feb 12 08:45:09 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/going-above-and-beyond-reach-the-pinnacle-of-customer-service-by-learning-how-to-think-and-act-like-a-concierge</guid>
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    <item>
      <title>How to Talk to Customers: Create a Great Impression Every Time with MAGIC from Jossey-Bass</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/how-to-talk-to-customers-create-a-great-impression-every-time-with-magic_2337_100.jpg" align="left" hspace="10" /><p>Customer Service Training are happy to stock the brilliant How to Talk to Customers: Create a Great Impression Every Time with MAGIC.</p>

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      <link>http://www.customersrvc.com/how-to-talk-to-customers-create-a-great-impression-every-time-with-magic</link>
      <pubDate>Wed, 22 Feb 12 14:37:42 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/how-to-talk-to-customers-create-a-great-impression-every-time-with-magic</guid>
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    <item>
      <title>Unleashing Excellence: The Complete Guide to Ultimate Customer Service from Wiley</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/unleashing-excellence-the-complete-guide-to-ultimate-customer-service_2255_100.jpg" align="left" hspace="10" /><p>We are proud to offer the famous Unleashing Excellence: The Complete Guide to Ultimate Customer Service.</p>

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      <pubDate>Wed, 22 Feb 12 11:08:27 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/unleashing-excellence-the-complete-guide-to-ultimate-customer-service</guid>
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    <item>
      <title>What's the Secret: To Providing a World-Class Customer Experience by Wiley</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/whats-the-secret-to-providing-a-world-class-customer-experience_2309_100.jpg" align="left" hspace="10" /><p>We are proud to present the brilliant What's the Secret: To Providing a World-Class Customer Experience.</p>

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      <pubDate>Wed, 22 Feb 12 07:58:50 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/whats-the-secret-to-providing-a-world-class-customer-experience</guid>
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    <item>
      <title>The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization from Wiley</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-nordstrom-way-to-customer-service-excellence-a-handbook-for-implementing-great-service-in-your-organization_2257_100.jpg" align="left" hspace="10" /><p>We are delighted to present the fantastic The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization.</p>

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      <link>http://www.customersrvc.com/the-nordstrom-way-to-customer-service-excellence-a-handbook-for-implementing-great-service-in-your-organization</link>
      <pubDate>Wed, 22 Feb 12 13:27:14 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-nordstrom-way-to-customer-service-excellence-a-handbook-for-implementing-great-service-in-your-organization</guid>
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    <item>
      <title>The Big Book of Humorous Training Games (Big Book of Business Games Series) from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-big-book-of-humorous-training-games-big-book-of-business-games-series_2378_100.jpg" align="left" hspace="10" /><p>Customer Service Training are proud to present the fantastic The Big Book of Humorous Training Games (Big Book of Business Games Series).</p>

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      <pubDate>Wed, 22 Feb 12 15:51:39 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-big-book-of-humorous-training-games-big-book-of-business-games-series</guid>
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    <item>
      <title>Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series) from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/perfect-phrases-for-customer-service-second-edition-perfect-phrases-series_2256_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to offer the fantastic Perfect Phrases for Customer Service, Second Edition (Perfect Phrases Series).</p>

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      <link>http://www.customersrvc.com/perfect-phrases-for-customer-service-second-edition-perfect-phrases-series</link>
      <pubDate>Thu, 23 Feb 12 01:28:20 +0000</pubDate>
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    <item>
      <title>The Big Book of Customer Service Training Games (Big Book Series) from McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-big-book-of-customer-service-training-games-big-book-series_2368_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to offer the brilliant The Big Book of Customer Service Training Games (Big Book Series).</p>

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      <link>http://www.customersrvc.com/the-big-book-of-customer-service-training-games-big-book-series</link>
      <pubDate>Wed, 22 Feb 12 10:24:23 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/the-big-book-of-customer-service-training-games-big-book-series</guid>
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    <item>
      <title>Customer Service Training 101: Quick and Easy Techniques That Get Great Results from AMACOM</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/customer-service-training-101-quick-and-easy-techniques-that-get-great-results_2252_100.jpg" align="left" hspace="10" /><p>Customer Service Training are delighted to stock the brilliant Customer Service Training 101: Quick and Easy Techniques That Get Great Results.</p>

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      <pubDate>Wed, 22 Feb 12 11:08:11 +0000</pubDate>
      <guid isPermaLink="true">http://www.customersrvc.com/customer-service-training-101-quick-and-easy-techniques-that-get-great-results</guid>
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    <item>
      <title>The Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company by McGraw-Hill</title>
      <description><![CDATA[<img src="http://www.customersrvc.com/img/the-gold-standard-5-leadership-principles-for-creating-a-legendary-customer-experience-courtesy-of-the-ritz-carlton-hotel-company_2291_100.jpg" align="left" hspace="10" /><p>We are delighted to stock the fantastic The Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company.</p>

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      <pubDate>Wed, 22 Feb 12 14:05:05 +0000</pubDate>
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