Special Offers

Our prices are already low, but sometimes we go crazy and put some even lower! See below for our current special offers and check back regularly for the latest.


Customer Service Expert Level Full Certi...
Customer Service Training are delighted to present the excellent Customer Service Expert Level Full Certification Kit - Complete S...
Was $269.95 Now: $136.07 IN STOCK Add to Cart Info

The Big Book of Humorous Training Games ...
Customer Service Training are proud to present the fantastic The Big Book of Humorous Training Games (Big Book of Business Games S...
Was $25.00 Now: $14.88 IN STOCK Add to Cart Info


101 Ways to Improve Customer Service: Tr...
We are proud to offer the brilliant 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essentia...
Was $55.00 Now: $52.55 IN STOCK Add to Cart Info

Branded Customer Service: The Competitiv...
We are proud to offer the brilliant Branded Customer Service: The Competitive Edge. With so many available right now, it is wis...
Was $22.95 Now: $21.93 IN STOCK Add to Cart Info


Customer Service For Dummies from For Du...
Customer Service Training are happy to present the famous Customer Service For Dummies. With so many available these days, it i...
Was $21.99 Now: $13.46 IN STOCK Add to Cart Info

The Nordstrom Way to Customer Service Ex...
We are delighted to present the fantastic The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Serv...
Was $24.95 Now: $15.16 IN STOCK Add to Cart Info


The Nordstrom Way: The Inside Story of A...
We are delighted to offer the brilliant The Nordstrom Way: The Inside Story of America's #1 Customer Service Company. With so m...
Was $29.95 Now: $19.47 IN STOCK Add to Cart Info

What's the Secret: To Providing a World-...
We are proud to present the brilliant What's the Secret: To Providing a World-Class Customer Experience. With so many available...
Was $27.95 Now: $18.08 IN STOCK Add to Cart Info


101 Activities for Delivering Knock Your...
We are delighted to stock the brilliant 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series). ...
Was $34.95 Now: $23.07 IN STOCK Add to Cart Info

The Food Service Professional Guide to W...
Customer Service Training are happy to present the fantastic The Food Service Professional Guide to Waiter & Waitress Training: Ho...
Was $19.95 Now: $13.16 IN STOCK Add to Cart Info


The Amazement Revolution: Seven Customer...
Customer Service Training are proud to stock the brilliant The Amazement Revolution: Seven Customer Service Strategies to Create a...
Was $24.95 Now: $16.47 IN STOCK Add to Cart Info

Unleashing Excellence: The Complete Guid...
We are proud to offer the famous Unleashing Excellence: The Complete Guide to Ultimate Customer Service. With so many available...
Was $24.95 Now: $16.47 IN STOCK Add to Cart Info


The Big Book of Customer Service Trainin...
Customer Service Training are delighted to offer the brilliant The Big Book of Customer Service Training Games (Big Book Series). ...
Was $25.00 Now: $16.50 IN STOCK Add to Cart Info

The Gold Standard: 5 Leadership Principl...
We are delighted to stock the fantastic The Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Co...
Was $25.95 Now: $17.08 IN STOCK Add to Cart Info


Essential Skills: Customer Service Vocab...
We are happy to offer the famous Essential Skills: Customer Service Vocabulary Building Workbook. With so many on offer today, ...
Was $13.95 Now: $11.86 IN STOCK Add to Cart Info

Customer Service Expert Level Full Certi...
Customer Service Training are delighted to present the excellent Customer Service Expert Level Full Certification Kit - Complete S...
Was $269.95 Now: $136.07 IN STOCK Add to Cart Info


Customer Service Intelligence: Perspecti...
We are delighted to offer the fantastic Customer Service Intelligence: Perspectives for human resources and training. With so m...
Was $40.95 Now: $31.12 IN STOCK Add to Cart Info

101 Ways to Improve Customer Service: Tr...
We are proud to offer the brilliant 101 Ways to Improve Customer Service: Training, Tools, Tips, and Techniques (Pfeiffer Essentia...
Was $55.00 Now: $52.55 IN STOCK Add to Cart Info


21st Century Business: Customer Service,...
Customer Service Training are delighted to present the fantastic 21st Century Business: Customer Service, Student Edition. With...
Was $31.95 Now: $24.99 IN STOCK Add to Cart Info

Superior Customer Service: How to Keep C...
We are happy to stock the brilliant Superior Customer Service: How to Keep Customers Racing Back to Your Business--Time Tested Exa...
Was $19.95 Now: $15.56 IN STOCK Add to Cart Info


Please Every Customer: Delivering Stella...
We are proud to offer the excellent Please Every Customer: Delivering Stellar Customer Service Across Cultures. With so many av...
Was $20.00 Now: $15.00 IN STOCK Add to Cart Info

The Customer Service Training Tool Kit :...
We are happy to offer the brilliant The Customer Service Training Tool Kit : 60 Training Activities for Customer Service Trainers....
Was $99.95 Now: $67.10 IN STOCK Add to Cart Info


Branded Customer Service: The Competitiv...
We are proud to offer the brilliant Branded Customer Service: The Competitive Edge. With so many available right now, it is wis...
Was $22.95 Now: $21.93 IN STOCK Add to Cart Info

Best Practices in Customer Service by AM...
We are proud to offer the fantastic Best Practices in Customer Service. With so many on offer today, it is good to have a make ...
Was $39.95 Now: $27.74 IN STOCK Add to Cart Info


The DNA of Customer Experience: How Emot...
We are proud to present the brilliant The DNA of Customer Experience: How Emotions Drive Value. With so many on offer these day...
Was $50.00 Now: $40.18 IN STOCK Add to Cart Info

The BUZZ: 50 Little Things That Make a B...
Customer Service Training are delighted to present the brilliant The BUZZ: 50 Little Things That Make a Big Difference to World-Cl...
Was $19.95 Now: $15.56 IN STOCK Add to Cart Info


10 Steps to Successful Customer Service ...
Customer Service Training are proud to present the excellent 10 Steps to Successful Customer Service (ASTD 10 Steps Series). Wi...
Was $19.95 Now: $15.56 IN STOCK Add to Cart Info

Zingerman's Guide to Giving Great Servic...
Customer Service Training are happy to stock the excellent Zingerman's Guide to Giving Great Service. With so many available ri...
Was $16.99 Now: $11.30 IN STOCK Add to Cart Info


Customer Service For Dummies from For Du...
Customer Service Training are happy to present the famous Customer Service For Dummies. With so many available these days, it i...
Was $21.99 Now: $13.46 IN STOCK Add to Cart Info

Super Service: Seven Keys to Delivering ...
We are happy to stock the excellent Super Service: Seven Keys to Delivering Great Customer Service...Even When You Don't Feel Like...
Was $18.95 Now: $13.83 IN STOCK Add to Cart Info


Monday Morning Customer Service from Cor...
We are happy to stock the fantastic Monday Morning Customer Service. With so many available right now, it is good to have a bra...
Was $14.95 Now: $10.84 IN STOCK Add to Cart Info

The Nordstrom Way: The Inside Story of A...
We are delighted to offer the brilliant The Nordstrom Way: The Inside Story of America's #1 Customer Service Company. With so m...
Was $29.95 Now: $19.47 IN STOCK Add to Cart Info


Training Manual for Health Care Central ...
Customer Service Training are delighted to present the brilliant Training Manual for Health Care Central Service Technicians (Joss...
Was $135.00 Now: $102.26 IN STOCK Add to Cart Info

101 Activities for Delivering Knock Your...
We are delighted to stock the brilliant 101 Activities for Delivering Knock Your Socks Off Service (Knock Your Socks Off Series). ...
Was $34.95 Now: $23.07 IN STOCK Add to Cart Info


Customer Service Management Training 101...
We are proud to present the brilliant Customer Service Management Training 101: Quick and Easy Techniques That Get Great Results. ...
Was $24.00 Now: $17.64 IN STOCK Add to Cart Info

The Food Service Professional Guide to W...
Customer Service Training are happy to present the fantastic The Food Service Professional Guide to Waiter & Waitress Training: Ho...
Was $19.95 Now: $13.16 IN STOCK Add to Cart Info


Customer Mania! It's Never Too Late to B...
Customer Service Training are happy to present the famous Customer Mania! It's Never Too Late to Build a Customer-Focused Company....
Was $21.00 Now: $14.28 IN STOCK Add to Cart Info

Award Winning Customer Service: 101 Ways...
We are delighted to offer the excellent Award Winning Customer Service: 101 Ways to Guarantee Great Performance. With so many o...
Was $17.95 Now: $12.64 IN STOCK Add to Cart Info


The Amazement Revolution: Seven Customer...
Customer Service Training are proud to stock the brilliant The Amazement Revolution: Seven Customer Service Strategies to Create a...
Was $24.95 Now: $16.47 IN STOCK Add to Cart Info

Teambuilding: The ASTD Trainer's Sourceb...
We are delighted to offer the fantastic Teambuilding: The ASTD Trainer's Sourcebook. With so many on offer these days, it is gr...
Was $45.00 Now: $36.70 IN STOCK Add to Cart Info


Going Above and Beyond: Reach the Pinnac...
We are proud to present the famous Going Above and Beyond: Reach the Pinnacle of Customer Service by Learning How to . . . Think a...
Was $17.95 Now: $12.21 IN STOCK Add to Cart Info

How to Talk to Customers: Create a Great...
Customer Service Training are happy to stock the brilliant How to Talk to Customers: Create a Great Impression Every Time with MAG...
Was $22.95 Now: $16.29 IN STOCK Add to Cart Info


Unleashing Excellence: The Complete Guid...
We are proud to offer the famous Unleashing Excellence: The Complete Guide to Ultimate Customer Service. With so many available...
Was $24.95 Now: $16.47 IN STOCK Add to Cart Info

What's the Secret: To Providing a World-...
We are proud to present the brilliant What's the Secret: To Providing a World-Class Customer Experience. With so many available...
Was $27.95 Now: $18.08 IN STOCK Add to Cart Info


The Nordstrom Way to Customer Service Ex...
We are delighted to present the fantastic The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Serv...
Was $24.95 Now: $15.16 IN STOCK Add to Cart Info

The Big Book of Humorous Training Games ...
Customer Service Training are proud to present the fantastic The Big Book of Humorous Training Games (Big Book of Business Games S...
Was $25.00 Now: $14.88 IN STOCK Add to Cart Info


Perfect Phrases for Customer Service, Se...
Customer Service Training are delighted to offer the fantastic Perfect Phrases for Customer Service, Second Edition (Perfect Phras...
Was $12.00 Now: $9.60 IN STOCK Add to Cart Info

The Big Book of Customer Service Trainin...
Customer Service Training are delighted to offer the brilliant The Big Book of Customer Service Training Games (Big Book Series). ...
Was $25.00 Now: $16.50 IN STOCK Add to Cart Info


Customer Service Training 101: Quick and...
Customer Service Training are delighted to stock the brilliant Customer Service Training 101: Quick and Easy Techniques That Get G...
Was $22.95 Now: $15.61 IN STOCK Add to Cart Info

The Gold Standard: 5 Leadership Principl...
We are delighted to stock the fantastic The Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Co...
Was $25.95 Now: $17.08 IN STOCK Add to Cart Info